Most people involved in education would probably agree that the sector is facing unprecedented pressures.
Ongoing financial restraints, the need to engage with ‘digital natives’ and the rise of the ‘always-on’ culture present educators with serious challenges in secondary education, whilst those in universities and other tertiary environments face the pressure of having to aggressively compete for students.
At the same time, many of the established operational norms are being threatened by new organisational models and the ongoing digital transformation of education. Partially as a response to this, teaching styles are in flux, adapting to and accommodating the opportunities and challenges presented by the digitally equipped and mobile student.
Meanwhile, the nature of information has also evolved. The amount of data and content has increased exponentially and now arrives in a torrent across multiple channels. Educators need to manage and harness it for themselves, on behalf of their institutions and also for their students; so as to improve the teaching and learning experience, enhance the interaction between educator and pupil and support the service delivery to internal and external stakeholders.
The digital transformation in education also brings with it a need to manage content and data in a compliant and secure manner. Much of the information accessed and processed in educational establishment will fall under the auspices of GDPR, whilst other content is subject to copyright law. And as much content is still in the form of documents, either physical of electronic, so a strategy for proactive document control and management is an essential part of any comprehensive information management system
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